ANKER AeroClip 2 is designed to deliver clear and high-quality call performance and may continue to improve the user experience through firmware updates available in the app. You can update the earbuds’ firmware through the soundcore app.

Path: Open the soundcore app, go to “AeroClip 2,” tap “Settings” in the upper-right corner > “Firmware Update.” 

Outdated firmware may cause issues such as stuttering, so we recommend keeping your earbuds updated to the latest version.

If the firmware update fails, try the following:

1. Keep the earbuds connected during the firmware update.

2. Keep your phone connected to the internet during the firmware update.

3. Keep the app open during the firmware update.

4. Make sure the earbuds remain in standby mode during the update.

5. Go to Settings on your phone, then clear the soundcore app cache from the app management screen.

6. ANKER AeroClip 2 does not support firmware updates while the earbuds are in the charging case. Please remove the earbuds from the case before updating.

7. If the update still fails, try again.

If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.