Wearing the earbuds correctly improves comfort and helps ensure a better listening experience. 

Please follow these steps for the best comfort and fit:

1. Before first use, remove the protective film inside the charging case to prevent charging issues.

2. Before wearing the earbuds, check the left and right markings (L and R). Make sure to wear the left earbud on the left side and the right earbud on the right side.

3. To wear an earbud, gently open the clip, lightly pull the flexible C-shaped bridge, and slide the earbud onto your ear from the side.

Note: For the best fit, do not overbend or overstretch the C-shaped bridge. Excessive force may deform or damage the earbuds.

4. Align the sound outlet with the opening of your ear canal. Do not insert it into the ear canal. Position the battery compartment behind your ear as shown.

• Do not reverse the sound outlet and battery compartment. The sound outlet is round and smaller. Wearing the earbuds front-to-back can significantly affect audio and call quality, and may even result in no sound.

• The button should sit behind your ear and face upward.

• The bridge should rest along the outer cartilage of your ear, not inside the ear canal.

5. Adjust the earbuds for comfort. Slide the earbud up or down, or slightly adjust the C-shaped bridge, to find the most comfortable position while keeping the earbud securely in place. Play audio and adjust the earbud as needed for the best listening experience.

• During exercise, you can move the battery compartment slightly lower behind your ear for a more secure fit.

If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.