Battery consumption is usually affected by factors such as usage scenarios, enabled features, and hardware condition. Using multiple functions at the same time, such as custom EQ settings, dual-device connection, or LDAC, may increase power consumption. Audio content and volume level can also affect battery life. Higher volume levels will result in shorter battery life.

Under normal conditions (50% volume, soundcore Signature Mode, and continuous playback of a specific track), each earbud provides approximately 8 H of playback per charge. Calls consume more power than music playback, so battery life may be shorter when using the earbuds for calls.

Please find your most-used mode below to check the expected battery life:

Note: 

• Battery life is based on internal testing under the following conditions: the earbuds were connected to a phone via Bluetooth, the default audio decoding mode was AAC, and three specified songs were played on repeat.

• The earbuds take about 1 hour to fully charge in the charging case. The charging case takes about 2 hours to fully charge. The earbuds support fast charging and a 10-minute charge in the charging case provides up to 4 hours of use.

If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.