ANKER AeroClip 2 is designed to deliver a clear and enjoyable listening experience. If music playback does not sound as good as expected, it may be related to the EQ settings, audio codec, device settings, or the quality of the audio source. 

Please refer to the following suggestions to help improve your listening experience:

1. Adjust the EQ: You can adjust the music equalizer (EQ) in the soundcore app to improve sound quality.

2. Enable LDAC: For better sound quality, try enabling the LDAC high-quality audio codec. LDAC requires device support and is not supported on iOS.

3. During Calls: If your earbuds are connected to your phone during an active call, music playback quality may decrease. This is because audio is routed through a dedicated call channel, which provides lower audio quality than normal music playback. This is expected behavior.

4. Computer Connection Settings: If your earbuds are connected to a Mac, opening the system's "Input" settings page will put the earbuds into call mode, which can reduce music playback quality. Close the settings page to restore normal sound quality. On a Windows computer, make sure "ANKER AeroClip 2" is selected as the audio output device

5. Check the Audio Source: Check whether the song itself has any sound quality issues. For the best audio experience, we recommend using official, high-quality audio sources.

6. Check the Video Source: Check whether the video itself has any sound quality issues, and try a different video source if needed.

If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.