A PIN or password is NOT needed when pairing a Soundcore Motion Boom Plus speaker with a device. Hence, if you encounter an issue during the pairing process, please try these steps:

• Confirm that Soundcore Motion Boom Plus is fully charged and not connected to other devices
• Forget all Bluetooth pairing records on your device
• Reboot your Soundcore Motion Boom Plus  and your device
• Disable and then enable Bluetooth on your device
• Reset Soundcore Motion Boom Plus  by holding the Bluetooth and Vol+ buttons at the same time for 5-10 seconds
• Connect Soundcore Motion Boom Plus to a different device
• Update the Bluetooth driver on your device to the latest version if you're using a computer or laptop

If the issue persists, please contact us for further assistance. Make sure to mention that you have tried the listed steps so our agents do not ask you to repeat them.