Payments & Vouchers FAQ

1. Which payment methods do you offer?

We accept Visa, MasterCard, and Paypal.

 

2. How do I redeem a voucher?

During the checkout process, first, save your billing and shipping address, then click "SAVE". Add your voucher's code on the next page. Click "CONTINUE TO PAYMENT" on that page to continue checkout.

 

3. Can I redeem multiple vouchers?

No. Only one voucher can be used per order.

 

4. What to do if my discount code isn't valid?

  • Check the expiration date. 
  • Check the terms and conditions: Make sure that the code can apply to your product.
  • Check for typos: Double-check for any typos or errors in the code.
 

If the problem remains, email support@eufy.com with a screenshot to show the error.

Download icon
Payments & Vouchers FAQ
Unresolved icon
668 undefined
Unlock Our New Easy-To-Use Warranty Service
264196 views389 likes/2025-04-08 16:02:12
soundcore parts and accessories
30431 views1 likes/2025-04-08 16:00:05
Soundcore App Introduction
46178 views7 likes/2025-04-08 16:00:37
How to Reset Your soundcore Headphones
52113 views5 likes/2025-04-08 16:03:59
How Do I Connect to the Soundcore App?
28566 views4 likes/2025-04-08 16:00:47
How to reset a soundcore speakers
22250 views8 likes/2025-04-08 16:00:34
How to Pair Two Soundcore 2 Speakers Together?
25704 views4 likes/2025-04-08 16:02:02
When does the light on the charging case light up?
22825 views7 likes/2025-04-08 16:01:19
What to do if the earbuds don’t charge or turn on?
12364 views1 likes/2025-04-08 16:01:02
Download icon
A3003 SoundBuds Mono User Manual
Download icon
Q20i_QSG
Download icon
A3004 Maintenance Analysis Diagram
Download icon
【A3004】soundcore Q20i EU Declaration
Download icon
soundcore Q20i User Guide (A3004)
Download icon
Q21i NC Benutzerhandbuch (A3004)-de
View More
Play videoHow to Connect Using LDAC
How to Connect Using LDAC
Play videoHow to Enable True Wireless Stereo
How to Enable True Wireless Stereo
Play videoHow do I pair two Motion X500 speakers via TWS?
How do I pair two Motion X500 speakers via TWS?
Play videoHow do I access and use the LDAC function?
How do I access and use the LDAC function?
Play videoHow to Adjust Light Effects for Motion X500
How to Adjust Light Effects for Motion X500
Play videoHow to use the soundcore app for Motion X500
How to use the soundcore app for Motion X500
View More
Contact Us