What should I do if call quality is poor when using Sport X10?
We suggest trying the following:
1. Make sure you have raised both the volume of the earbuds and the connected device to the maximum.
2. Make sure you're wearing the earbuds in the correct position to create a tight seal.
3. Try switching to the phone mic and make a call to see if the problem still persists.
If you have additional questions, please contact us at service@soundcore.com for further assistance. Make sure to mention that you have tried the steps in this FAQ so our agents do not ask you to repeat them.
1. Make sure you have raised both the volume of the earbuds and the connected device to the maximum.
2. Make sure you're wearing the earbuds in the correct position to create a tight seal.
3. Try switching to the phone mic and make a call to see if the problem still persists.
If you have additional questions, please contact us at service@soundcore.com for further assistance. Make sure to mention that you have tried the steps in this FAQ so our agents do not ask you to repeat them.
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