What should I do if call quality is poor when using Sport X10?
We suggest trying the following:
1. Make sure you have raised both the volume of the earbuds and the connected device to the maximum.
2. Make sure you're wearing the earbuds in the correct position to create a tight seal.
3. Try switching to the phone mic and make a call to see if the problem still persists.
If you have additional questions, please contact us at service@soundcore.com for further assistance. Make sure to mention that you have tried the steps in this FAQ so our agents do not ask you to repeat them.
1. Make sure you have raised both the volume of the earbuds and the connected device to the maximum.
2. Make sure you're wearing the earbuds in the correct position to create a tight seal.
3. Try switching to the phone mic and make a call to see if the problem still persists.
If you have additional questions, please contact us at service@soundcore.com for further assistance. Make sure to mention that you have tried the steps in this FAQ so our agents do not ask you to repeat them.

What should I do if call quality is poor when using Sport X10?
Download

Resolved

Unresolved
Copied
37 Results
Unlock Our New Easy-To-Use Warranty Service
249625 views/
290 likes/2025-04-08 16:02:12
soundcore parts and accessories
24003 views/
1 likes/2025-04-08 16:00:05
How to Reset Your soundcore Headphones
41627 views/
3 likes/2025-04-08 16:03:59
Guide to Locating the Serial Number (SN) of Your soundcore Headphones
48397 views/
6 likes/2024-08-16 18:04:10
What do the LED indicators on the charging case mean when charging?
8301 views/
1 likes/2025-04-08 16:01:44
About the LED indicators on the charging case
14972 views/
1 likes/2025-04-08 16:01:44
Parts and Accessories of soundcore Headphones
9470 views/
1 likes/2025-04-08 16:02:25
How to Identify Genuine soundcore Products
14117 views/
2 likes/2025-04-08 16:02:15
What do the LED indicators on the charging case mean?
6515 views/
1 likes/2025-04-08 16:01:43
How to Clean soundcore Headphones
5304 views/
2 likes/2025-04-08 16:02:37
View More
Manuals & Downloads

EU Declaration of Conformity for soundcore A3i_A3992
Download

A3961 QSG V2(1)
Download

UK&CA Declaration of Conformity for soundcore Liberty 4_A3953
Download

EU Declaration of Conformity for soundcore Liberty 4_A3953
Download

A3947_Liberty 4 NC_QSG
Download

Liberty 4_A3953_QSG
Download
View More
Support Videos


How to use Liberty 4 Wellness features


How to Wear Liberty 4 and Change Eartips


How to Pair and Reset Sport X10


How to solve a connection issue on Sleep A10


How to Connect to the Soundcore App and Update Firmware for Sport X10


How to Use Features On the Soundcore App for Sport X10
View More
