What should I do if the bass is weak, especially when using ANC and Transparency modes?
We suggest trying the following:

- Try different sizes of the included ear tips and make sure you're wearing the earbuds in the correct position so they create a tight seal. This will enhance the sound quality and noise cancellation effect.
- Turn on "BassUp" in the Soundcore app. 

If you have additional questions, please contact us at
service@soundcore.com for further assistance. Make sure to mention that you have tried the steps in this FAQ so our agents do not ask you to repeat them.
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