What should I do if Sport X10 connects to my device when they are in the case?
We suggest trying the following:
1. Rotate the ear hook to the "closed" position.
2. Clean the earbuds and make sure they are dry.
3. Put your earbuds into the charging case and close the lid.
4. Wait for 6 seconds and open the lid.
5. If it fails, try again.
If you have additional questions, please contact us at service@soundcore.com for further assistance. Make sure to mention that you have tried the steps in this FAQ so our agents do not ask you to repeat them.
1. Rotate the ear hook to the "closed" position.
2. Clean the earbuds and make sure they are dry.
3. Put your earbuds into the charging case and close the lid.
4. Wait for 6 seconds and open the lid.
5. If it fails, try again.
If you have additional questions, please contact us at service@soundcore.com for further assistance. Make sure to mention that you have tried the steps in this FAQ so our agents do not ask you to repeat them.
What should I do if Sport X10 connects to my device when they are in the case?
Download
Resolved
Unresolved
Copied
37 Results
Unlock Our New Easy-To-Use Warranty Service
soundcore parts and accessories
How to Reset Your soundcore Headphones
Guide to Locating the Serial Number (SN) of Your soundcore Headphones
What do the LED indicators on the charging case mean when charging？
About the LED indicators on the charging case
Parts and Accessories of soundcore Headphones
How to Identify Genuine soundcore Products
What do the LED indicators on the charging case mean?
How to Clean soundcore Headphones
View More
Manuals & Downloads
EU Declaration of Conformity for soundcore A3i_A3992
Download
A3961 QSG V2(1)
Download
UK&CA Declaration of Conformity for soundcore Liberty 4_A3953
Download
EU Declaration of Conformity for soundcore Liberty 4_A3953
Download
A3947_Liberty 4 NC_QSG
Download
Liberty 4_A3953_QSG
Download
View More
Support Videos
How to use Liberty 4 Wellness features
How to Wear Liberty 4 and Change Eartips
How to Pair and Reset Sport X10
How to solve a connection issue on Sleep A10
How to Connect to the Soundcore App and Update Firmware for Sport X10
How to Use Features On the Soundcore App for Sport X10
View More
