What Should I do if My Soundcore Motion Boom Plus Cannot Pair with an Alexa Device?
Our Bluetooth speakers can normally pair with Alexa devices like Amazon Echo Dot. However, Bluetooth cache may be the reason for the pairing failure between these devices.
If your Soundcore Motion Boom Plus cannot pair properly, please try these steps:
- Reset Soundcore Motion Boom Plus by holding the Bluetooth and Vol+ buttons at the same time for 5-10 seconds
- Reset the Alexa device
- Restart Soundcore Motion Boom Plus and then re-pair it with your Alexa device
- Uninstall and then install the Alexa app again
If the issue persists, please contact us for further assistance. Make sure to mention that you have tried the listed steps so our agents do not ask you to repeat them.
What Should I do if My Soundcore Motion Boom Plus Cannot Pair with an Alexa Device?