Soundcore

How do I select the audio input and output on a Windows computer when using Sport X10?

We suggest trying the following:

1. If you only want to listen to audio on the computer, select "Sport X10" for the computer audio. If you need to adjust the volume, adjust both the software and the computer volume.
2. If you need to use a conference app on your computer such as Zoom/Microsoft Teams, please set the input and output of the software as stated below:
- Microphone for software: Sport X10 Hands-Free
- Speaker for App: Sport X10 Hands-Free
If you need to adjust the volume, use the app. If you cannot adjust the volume on the app, please select "Sport X10 Hands-Free" as the output on your computer and adjust the volume.
3. If you need to use an audio and video app on your computer and you cannot set the input and output on the app, open the computer audio settings and choose the following settings:
Input: Sport X10 Hands-Free
Output: Sport X10 Hands-Free

If you have additional questions, please contact us at service@soundcore.com for further assistance. Make sure to mention that you have tried the steps in this FAQ so our agents do not ask you to repeat them.