About the LED indicators on the charging case
Q: When do the LED indicators on the charging case indicate "Pairing Mode"?
A: The 3 LEDs on the charging box flash white continuously. If the earbuds are not successfully connected after 10 minutes they will turn off.
Q: When do the LED indicators on the charging case indicate "Successful Pairing"?
A: The 3 LEDs are steady white for 3 seconds then turn off.
Q: When do the LED indicators on the charging case indicate "Reset"?
A: Place the earbuds in the charging case and leave it open. Press and hold the button on the case for 10 seconds until the 3 LEDs flash white 3 times at the same time.
If you have additional questions, please contact us at service@soundcore.com for further assistance. Make sure to mention that you have tried the steps in this FAQ so our agents do not ask you to repeat them.
A: The 3 LEDs on the charging box flash white continuously. If the earbuds are not successfully connected after 10 minutes they will turn off.
Q: When do the LED indicators on the charging case indicate "Successful Pairing"?
A: The 3 LEDs are steady white for 3 seconds then turn off.
Q: When do the LED indicators on the charging case indicate "Reset"?
A: Place the earbuds in the charging case and leave it open. Press and hold the button on the case for 10 seconds until the 3 LEDs flash white 3 times at the same time.
If you have additional questions, please contact us at service@soundcore.com for further assistance. Make sure to mention that you have tried the steps in this FAQ so our agents do not ask you to repeat them.
About the LED indicators on the charging case
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