This article provides a comprehensive overview of frequently asked questions (FAQ) related to the AI translation functionality of the AeroFit 2 earbuds.
How do I get the AI translation feature on AeroFit 2?
To access AI Translation:
- Download the soundcore app.
- Update to app version 3.8.7 or later.
- Connect your earbuds to the app and update the firmware to the latest version.
How many languages does AeroFit 2's AI Translation support?
It supports 100 languages.
How do I use Face-to-Face Translation for conversations?
To enable Face-to-Face translation in the soundcore app, go to AI Translation.
1. Speak your language: Tap the bottom-right button and start talking. The translated text will appear on-screen and play through your phone.
2. Listen to the other person: Tap the bottom-left button to capture their speech. The translation will appear on-screen and play through your earbuds.
How do I use Real-Time Translation for passive listening?
To access Real-time Translation in the soundcore app:
After activating the AI Translation feature, tap the "Real-time Translation" button located at the bottom-left corner of the screen.
Press the microphone icon below to initiate real-time translation. The translated text will display on your phone’s screen and be audibly played through connected earbuds.
Is AI Translation available on PCs or tablets?
No, AI translation is only available on smartphones. The soundcore app currently doesn't support PCs or tablets.
Can I use AI Translation during calls?
No, the AI translation feature doesn't work during calls due to Bluetooth limitations. Please end the call before using translation.
Can I use AI Translation while Dual Connections is enabled?
No, translation doesn't work when Dual Connections is on. To use it, disconnect one of your devices first.
Is my translation content accessible to third parties?
No. We only offer translation functions and do not access or use your data. All data transmissions are encrypted for your security.
Does the AI translation feature comply with GDPR and other privacy protection regulations?
Yes, the translation feature fully complies with GDPR and our dedicated privacy policy. We obtain your consent before use to ensure your privacy is protected.
Why can't AI Translation automatically identify the speaker and languages?
Due to technical limitations, automatic language detection is currently unavailable.
What should I do if ambient noise affects the translation quality?
Whether you're using Face-to-Face or Real-Time Translation, place your phone and earbuds close to the speaker to reduce interference from ambient noise and improve translation accuracy.
Is my translation content accessible to third parties?
No. We only offer translation functions and do not access or use your data. All data transmissions are encrypted for your security.
Does the AI translation feature comply with GDPR and other privacy protection regulations?
Yes, the translation feature fully complies with GDPR and our dedicated privacy policy. We obtain your consent before use to ensure your privacy is protected.
If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.
