To ensure you get the best sound quality from your earbuds, follow these essential tips:

1. Ensure that your earbuds are properly worn, as the incorrect placement will affect your listening experience. The closer the speaker is to the ear canal, the better the sound quality.

2. The default EQ is soundcore Signature, delivering a powerful audio experience. If you prefer a different sound, download the soundcore app to access 22 EQ presets like Balanced, Bass Booster, and Podcast, or create your own custom EQ.

If you encounter any other issues or your issue has not been resolved, please contact soundcore customer support for further assistance.