If you're experiencing low volume with your earbuds, follow these steps to enhance your listening experience:

1. Ensure that your earbuds are properly worn, as the incorrect placement will affect your listening experience. The closer the speaker is to the ear canal, the better the sound quality.

2. Make sure the earbuds' speakers are not obstructed and clean them if they are.

3. Set the volume to maximum.

4. To achieve the maximum volume output:

- On an Android phone, make sure the volume sync feature is turned on in the Bluetooth settings.

- On an iOS phone, go to Sounds & Haptics > Headphone Safety, and turn off Reduce Loud Sounds.

- Lower the volume by one notch on your phone. Then, set the volume of both your phone and earbuds to maximum.

If you encounter any other issues or your issue has not been resolved, please contact soundcore customer support for further assistance.