Specifications

 

How many Bluetooth devices can soundcore AeroFit 2 remember?

Up to 8 Bluetooth devices.

 

What is the maximum latency of the earbuds?

Around 200ms.

 

Can I use a single earbud?

Yes, you can use a single earbud. However, certain functions, such as pairing, resetting, and customizing the EQ and LED indicators, will not be available.

 

How do I pair the left and right earbuds with different devices?

The left and right earbuds cannot be paired with different devices.

 

What is the maximum latency of the earbuds in gaming mode?

90ms.

 

Are the earbuds suitable for diving or swimming?

No.

 

What is the water and dust resistance rating?

Earbuds: IP55

Charging case: Non-waterproof

 

Note: 

• Do not place the earbuds and the charging case into a washing machine.

• Make sure that the earbuds and the charging case are dry before charging.

 

Does soundcore AeroFit 2 support active noise cancelling (ANC)?

No.

 

How do I adjust the volume using touch controls?

Volume adjustment via touch controls is disabled by default. You can enable it by customizing the touch controls in the soundcore app.

 

Why does the volume default to 100% when the earbuds first connect to a computer?

The computer has not yet synchronized its volume settings with the earbuds when they first connect, so the volume is set to 100% by default. Once you adjust the earbuds' volume, they will remember the setting and apply it for future connections.

 

How do I turn off the touch prompt tone?

The touch prompt tone can be turned on or off in "More Settings" in the soundcore app.

 

How do I turn off the Control Lock feature?

You can turn Control Lock on and off in Controls in the soundcore app. Tap the gear icon located in the upper right corner to access Controls.

 

Note: When Control Lock is enabled, the earbuds' touch controls and their audible prompts will be disabled.

 

How do I manually enter pairing mode?

Return the earbuds to the charging case and leave the case open. Press the button on the case for 3 seconds. The case indicator light will flash white, indicating that the earbuds have disconnected from the currently paired device and entered pairing mode.

 

How do I enable Dual Connections?

There are two methods to enable Dual Connections and connect your earbuds with a second device. 

1. In the soundcore app, enable "Dual Connections" on the home page.

2. Tap and hold the touch-control area on both earbuds for 3 seconds.

If your earbuds have been connected to two devices, remove at least one before connecting a new one.

 

How do I turn off the earbuds?

1. When you return the earbuds to the charging case, they will automatically power off and disconnect from all Bluetooth devices.

2. If not connected to any Bluetooth device, the earbuds will automatically power off after 30 minutes. You can customize this power-off time in the soundcore app.

 

How do I reset the earbuds?

Return the earbuds to the charging case and leave the case open. Press the button on the case for more than 10 seconds. After 3 seconds, the case indicator light will start flashing white. After 10 seconds, the case indicator light will quickly flash white three times, indicating a successful reset.

 

What is the battery capacity of the earbuds and how long does it take to charge them?

70mAh for each earbud. A full charge takes about 1 hour.

 

What is the battery capacity of the charging case and how long does it take to charge?

750mAh. A full charge takes about 2 hours.

 

What do I need to charge the charging case?

To charge the charging case, a certified charger and charging cable rated at 5V/1A or higher are required.

 

How many battery cycles do the earbuds have?

The earbuds maintain a battery capacity of ≥80% after 500 charge and discharge cycles at 25°C (77°F).

 

Do the earbuds provide voice prompts for powering on and low battery?

Yes, the earbuds give a voice prompt when they power on and when the battery drops to around 10%, repeating every 15 minutes.

 

How many times can I charge the earbuds to full using the charging case?

The earbuds can be fully recharged a total of 3 times with a full-power charging case.

 

What is the battery life of the earbuds, and how long can they last with the charging case?

At 50% volume, the earbuds can last for about 10 hours when playing music. With the charging case, the battery life can be extended to around 42 hours.

 

What is the battery life of the earbuds during calls?

The earbuds can last for about 8 hours at 50% volume in call mode.

 

What should I do if the product becomes hot while charging?

- Stop charging and check if there is any moisture or sweat in the charging port of the charging case.

- Clean the charging port before attempting to charge again.

 

Does the charging case support wireless charging?

Yes, the charging case supports wireless charging.

 

Does soundcore AeroFit 2 feature wearing detection?

No, soundcore AeroFit 2 does not feature wearing detection.

 

Does soundcore AeroFit 2 support fast charging?

Yes, it supports fast charging, providing up to 4 hours of playback with just a 10-minute recharge. However, the charging case does not support this feature.

If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.