There are several reasons why a speaker has volume issues. It could be because of the speaker's battery, the device connected with the speaker, the audio source, and so on.

If your Soundcore mini's volume is too low, please try these steps:

• Confirm that Soundcore mini is fully charged
• Reset Soundcore mini by holding the 'Mode' button for 2 seconds
• Connect Soundcore mini with another device
• Try a different app or audio source
• Make sure to turn up the volume of both Soundcore mini and the paired device

If the volume issue persists, please contact us at service@soundcore.com for further assistance. Make sure to mention that you have tried the listed steps so our agents do not ask you to repeat them.