If you're having trouble connecting your soundcore Space One Pro to the soundcore app, follow these steps to resolve the issue.

1. Download or Update the soundcore App: Download the soundcore app from the App Store (iOS) or Google Play Store (Android) and ensure you have the latest version installed on your device.

2. Open the App: Ensure you have connected Space One Pro to your phone and launch the soundcore app on your device. 

3. Add Devices: On the app’s main page, find "Add Devices" and click on it.

4. Select Space Series: You will see various device icons. Click on the Space Series to proceed.

5. Choose soundcore Space One Pro: Select "soundcore Space One Pro" from the list of available devices to enable the connection.

By following these steps, you should be able to connect your soundcore Space One Pro to the soundcore app without any problems.