There are several reasons why a speaker has poor sound quality. It could be because of the speaker's battery, the device connected with the speaker, the audio source, and so on.

If your Soundcore Mini has poor sound quality, please try these steps:

- Confirm that the speaker is fully charged

- Reset Soundcore Mini by holding the 'Mode' button for 2 seconds

- Connect the Soundcore Mini to another device

-  Try a different app or audio source

If the issue persists, please contact us at service@soundcore.com for further assistance. Make sure to mention that you have tried the listed steps so our agents do not ask you to repeat them.