Some users find strong ANC creates a subtle sense of pressure. This is normal and easy to manage by switching to a gentler mode.
Select a lower level in Natural mode (available in Levels 1 - 4) in the app. This can help alleviate the discomfort associated with strong noise cancellation.
-
Path: Open the app > Noise Cancellation > Natural Mode.
Alternatively, select Adaptive ANC mode in the app, which can also reduce discomfort.
-
Path: Open the app > Ambient Sound > Adaptive. (Note: Noise Cancelling and Transparency mode are enabled by default. Normal and Adaptive modes need to be enabled in the app via Settings > Controls > Double Tap / Triple Tap / Hold > Ambient Sound > Adaptive).
If you need further assistance, please don't hesitate to contact us.
