This article will show you how to set the input and output on a Windows PC as soundcore A20i.

1. When you only want to listen to the audio on your PC:

Select "soundcore A20i Stereo" for the computer audio. If you need to adjust the volume, adjust both the software and the computer volume. 

2. When you need to use a conference app on your PC:

When you are using Zoom/Microsoft Teams on your PC, set the input and output of the software as stated below: 

• The microphone on the conference software: soundcore A20i Hands-Free
• Speaker on the conference app: soundcore A20i Hands-Free

If you need to adjust the volume, please adjust it on the software. If you can not adjust the volume on the software, select the soundcore A20i Hands-Free as output on the computer, and adjust the volume via computer.

3. When you want to use an audio and video app on your computer:

In this case, you cannot set the input and output on the app, open the computer audio settings and choose the correct settings as stated below:

• Input: soundcore A20i Hands-Free
• Output: soundcore A20i Hands-Free

If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.