To fix this issue, please try the steps below:

1. Use a Q-tip with a bit of rubbing alcohol or a small, clean brush to gently clean the metal mesh filter and check if sweat flows into the sound outlet position. If possible, please try to use a bulb blower to clean the earbuds - the air will be into the port/filter, and the dust/dirt inside the earbuds can loosen and extract debris, then use a cotton swab or toothpick to take them out.

2. Turn off head tracking in Spatial Audio effects via soundcore app.

If you have any more issues or your issue has not been resolved, please contact us for further assistance.