Are you experiencing issues with your Soundcore V20i Earbuds, such as one side not powering on or failing to pair? Or perhaps one earbud is silent but still touch-responsive? 

This guide will provide you with simple and effective solutions to troubleshoot and fix these one-sided issues, ensuring you get the best out of your soundcore V20i Earbuds.

1. What should I do if one side of the earbuds is malfunctioning, either by not powering on or failing to pair?

① Remove the protective film covering the charging pins on the earbuds.

② Ensure that the earbuds are fully charged and powered on.

③ Reset the earbuds per the following steps:

1. Take the earbuds out of the charging case.

2. Tap and hold the touch-control area on both earbuds for 10 seconds. After 3 seconds, their lights will flash

rapidly and you'll hear a pairing notification sound.  Continue holding for about 6 more seconds until another sound confirms the successful reset.

④ Try these earbuds with another device.

⑤ Use a Q-tip with a bit of rubbing alcohol or a small, clean brush to gently clean the metal mesh filter.

2. What should I do if one earbud is silent but touch-responsive?

① Place both earbuds into the charging case at the same time and close the lid, then open and take them out again to reconnect.

② If this doesn't work, please reset them as per the following steps: 

1. Take the earbuds out of the charging case.

2. Tap and hold the touch-control area on both earbuds for 10 seconds. After 3 seconds, their lights will flash

rapidly and you'll hear a pairing notification sound.  Continue holding for about 6 more seconds until another sound confirms the successful reset.