Are you grappling with unresponsive touch controls on your V20i? Or maybe accidental triggers on your device have left you baffled. This piece, titled 'How to Address Accidental Triggers and Unresponsive Touch Controls on V20i', is designed to guide you through these challenges. It offers effective solutions and handy tips to help you get the best out of your V20i device.

1. What should I do if the touch controls are easily triggered accidentally?

① Try to clean the touch area to avoid accidental touches caused by sweat accumulation.

② Disable the Single Press option in the control settings of the soundcore app or turn off the Control feature.

2. What should I do if the touch controls on the earbuds are not working or not responsive?

① Confirm if you have correctly touched the effective area. The effective touch area is located in the earbuds Logo area.

② Make sure the touch control function is turned on in the app. If it's off, turn it on and try again.

③ If the above troubleshooting is not successful, please try to reset the earbuds by following these steps:

1. Take the earbuds out of the charging case.

2. Tap and hold the touch-control area on both earbuds for 10 seconds. After 3 seconds, their lights will flash rapidly and you'll hear a pairing notification sound.  Continue holding for about 6 more seconds until another sound confirms the successful reset.