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How to Fix No Sound When Using soundcore Headphones With a PC
Please try the following troubleshooting steps to see if there are helpful:
- Delete the pairing record and reconnect Soundcore headphones again.
- When you use Soundcore headphones for a call on your computer, you may need to select them as the default playback and output device. This can be found in your computer's audio settings.
- Update your computer's Bluetooth driver or buy a Bluetooth adapter that is compatible with your computer.
- Try our Soundcore headphones on the phone to see if there are some compatible issues with the computer

If you have additional questions, please contact us at Service@soundcore.com for further assistance. Make sure to mention that you have tried the steps in this FAQ so our agents do not ask you to repeat these steps.
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