Getting a proper fit is key to comfort and sound quality. Here's how to get it right.

1. Check the L/R logo on the inner side of the earbuds to ensure you're wearing them correctly. Insert into your ears and twist to find the most comfortable position.

2. Try different ear tip sizes to ensure a tight seal. If one earbud doesn't feel secure, try mixing sizes (e.g., medium for the left ear, large for the right).

3. Take the Fit Test on the soundcore app (Settings > Fit Test) to check if your earbuds are positioned correctly.

4. Insert the earbuds into your ears and twist until they feel secure.

If you need further assistance, please don't hesitate to contact us.