1. Check the L/R logos on the back of the earbuds to ensure you're wearing them on the corresponding sides. Rotate the earbuds to find the most comfortable position.
2. Try different ear wing sizes to ensure the ones you use fit well and create a tight seal. If one of your ear wings doesn't fit properly, try combining different sizes (e.g., using a size 2 ear wing on the left and a size 3 ear wing on the right).
3. Insert the earbuds into your ears and rotate them gently until they feel secure.
If you encounter any other issues or your issue has not been resolved, pleasecontact us for further assistance.