When using the soundcore app for real-time translation, encountering unexpected crashes can disrupt your workflow and hinder communication. If this issue occurs, follow the steps below to resolve it efficiently while understanding the potential causes involved.
What Should I Do If the soundcore App Crashes During Translation?
Restart the app by closing and reopening the soundcore app.
Notes:
- This may be due to compatibility issues between the app and certain smartphones. While most devices work fine, occasional exceptions can occur.
- The soundcore app currently supports only smartphones. Make sure your earbuds are paired with a phone.
By restarting the soundcore app, you can often resolve temporary glitches causing translation interruptions. If you encounter any other issues or your issue has not been resolved, please contact soundcore customer support for further assistance.












