If you find that the sound quality of your earbuds  doesn't meet your expectations, don't worry. Here are some steps you can take to improve your listening experience:

1. Make sure the Absolute Volume feature is disabled on your phone.

2. Ensure that your earbuds are properly worn, as the incorrect placement will affect your listening experience. The closer the speaker is to the ear canal, the better the sound quality.

3. The default EQ is soundcore Signature, delivering a powerful audio experience. If you prefer a different sound, download the soundcore app to access 22 EQ presets like Balanced, Bass Booster, and Podcast, or create your own custom EQ.

Note: Use the 3D Sound feature for movies or games to enhance the sense of space and depth. 3D sound is not recommended for music playback.

If you encounter any other issues or your issue has not been resolved, please contact soundcore customer support for further assistance.