There are several reasons why a speaker has volume issues. It could be because of the speaker's battery, the device connected with the speaker, the audio source, and so on.

If your Soundcore Motion+'s volume is too low, please try these steps:

• Confirm that Soundcore Motion+ is fully charged
• Reset Soundcore Motion+ by holding the Bluetooth and Vol+ buttons at the same time for 5-10 seconds until Motion+ restarts
• Connect Soundcore Motion+ with another device
• Try a different app or audio source
• Make sure to turn up the volume of both Soundcore Motion+ and the paired device

If the volume issue persists, please contact us at service@soundcore.com for further assistance. Make sure to mention that you have tried the listed steps so our agents do not ask you to repeat them.