There are several reasons why a speaker has volume issues. It could be because of the speaker's battery, the device connected with the speaker, the audio source, and so on.

If your Soundcore Motion Boom's volume is too low, please try these steps:

• Confirm that Soundcore Motion Boom is fully charged
• Reset Soundcore Motion Boom by holding the Bluetooth and Vol+ buttons at the same time for 5-10 seconds 
• Connect Soundcore Motion Boom with another device
• Try a different app or audio source
• Make sure to turn up the volume of both Soundcore Motion Boom and the paired device

If the volume issue persists, please contact us at service@soundcore.com for further assistance. Make sure to mention that you have tried the listed steps so our agents do not ask you to repeat them.