Various usage scenarios will affect the speaker's playtime after a full charge, so it would be difficult to provide a reference table on the expected playtime of different speaker models.
Several factors could affect the playtime of a speaker, such as the volume level, the audio type, whether the bass function is on, whether the light function is on, and so on.
If your Soundcore Trance discharges quickly under the same usage circumstances after using for a period of time, please try these steps:
Fully charge your Soundcore Trance using a confirmed working cable and an adapter which can provide enough power
Reset the Soundcore Trance by holding the Bluetooth and Vol+ buttons at the same time for 8 seconds
If the issue persists, please contact us at service@soundcore.com for further assistance. Make sure to mention that you have tried the listed steps so our agents do not ask you to repeat them.
