- Liberty 2 only disconnects from your device when the charging case is fully closed. When the lid is opened, they will appear on your device's Bluetooth menu. 

- The button on the earbuds won't work when the earbuds are being charged in the case.

- If they are still connected to your device after the charging lid is closed, make sure the earbuds are in the correct position and the contact pins are cleaned.

If you have additional questions, please contact us at service@soundcore.com for further assistance. Make sure to mention that you have tried the steps in this FAQ so our agents do not ask you to repeat them.