If there is no sound when your Flare Mini is connected to a computer via Bluetooth, try the following steps:

1. Close media applications on your PC (such as Windows Media Player)

2. Change the default output device on your PC to "Flare Mini"

For Windows-- Steps: Settings -> System -> Sound -> Output

For Mac--Steps: System Preferences -> Sound -> Output

If the issue persists, try updating the Bluetooth driver of your PC to its latest version, and resetting your Flare Mini by holding the Bluetooth and Volume+ buttons at the same time for 4 seconds.

If you still have any concerns regarding this sound issue, please contact Soundcore customer service and make sure to mention that you've tried the listed steps to ensure we quickly find a solution for you.