There are several reasons why a speaker has poor sound quality. It could be because of the speaker's battery, the device connected with the speaker, the audio source, and so on.

If your Soundcore Motion+ has poor sound quality, please try these steps:

- Confirm that Soundcore Motion+ is fully charged

- Reset Soundcore Motion+ by holding the Bluetooth and Vol+ buttons at the same time for 5-10 seconds until Motion+ restarts

- Connect the Soundcore Motion+ to another device

- Try a different app or audio source

If the issue persists, please contact us at service@soundcore.com for further assistance. Make sure to mention that you have tried the listed steps so our agents do not ask you to repeat them.