Setting the input and output on a Windows computer with Life P3i(A3993)
Please try the following troubleshooting steps to see if there are helpful:
1. If you only want to listen to the audio on the computer, select "Life P3i Stereo" for the computer audio. If you need to adjust the volume, adjust both the software and the computer volume. 2. If you need to use a conference app on your computer such as Zoom/Microsoft Teams, please set the input and output of the software as stated below:
- Microphone on the conference software: Life P3i Hands-Free - Speaker on the conference app: Life P3i Hands-Free
If you need to adjust the volume, please do so on the app. If you cannot adjust the volume on the app, please select the Life P3i Hands-Free as output on your computer and adjust the volume.
3. If you need to use an audio and video app on the computer and you cannot set the input and output on the app, please open the computer audio settings and choose the correct settings: Input: Life P3i Hands-Free Output: Life P3i Hands-Free
If you have additional questions, please contact us at service@soundcore.com for further assistance. Make sure to mention that you have tried the steps in this FAQ so our agents do not ask you to repeat them.
