My earbuds Life P2i are connected to my phone but will sometimes disconnect
For a better experience, please try the following:
1. Download the videos and songs before watching them.
2. If you're not using an iPhone, temporarily turn off the unnecessary app traffic settings. These apps run in the background and occupy the 2.4GHz signal of the phone.
3. The connection may occasionally be disconnected under heavy interference conditions.
If you have additional questions, please contact us at service@soundcore.com for further assistance. Make sure to mention that you have tried the steps in this FAQ so our agents do not ask you to repeat them.
1. Download the videos and songs before watching them.
2. If you're not using an iPhone, temporarily turn off the unnecessary app traffic settings. These apps run in the background and occupy the 2.4GHz signal of the phone.
3. The connection may occasionally be disconnected under heavy interference conditions.
If you have additional questions, please contact us at service@soundcore.com for further assistance. Make sure to mention that you have tried the steps in this FAQ so our agents do not ask you to repeat them.
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