How Tap Controls Work
The earbuds use a G-sensor to detect double-tap gestures, so a slightly firmer tap is required for reliable detection. We recommend tapping with your fingertip for more reliable recognition.
Default Tap Controls
the default controls are:
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Double-tap the left earbud to switch modes.
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Double-tap the right earbud to turn ANC on or off.
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Triple-tap the left earbud to decrease the volume.
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Triple-tap the right earbud to increase the volume.
You can also customise these controls in the soundcore app.
What to Do if Tap Controls Are Difficult to Trigger
If the double-tap is not detected or is difficult to trigger, tap slightly more firmly with your fingertip, as the G-sensor requires a certain amount of force to register the gesture.
How to Reduce Accidental Triggers
The earbuds' G-sensor is sensitive to vibrations and may mistake them for a double-tap, resulting in accidental triggers. Note the following:
1. Avoid leaving the earbuds loose on a desk where they may roll or fall, and avoid wearing them during vigorous exercise, as these situations may trigger false detections.
2. When placing a single earbud in the charging case, there is a chance of accidentally triggering a double- or triple-tap, which may switch modes or change the volume. This is normal behaviour of the sensor and does not indicate a fault.
3. If you do not want to use tap controls, open the soundcore app, go to Settings > Tap Controls, and turn off the switch in the top-right corner.
If you need further assistance, please reach out through the official support channel.
