How to Get a Secure Fit

If the earbuds feel loose, try the following:

1. Check the wearing direction: make sure the left and right earbuds are worn on the correct side.

2. Change the ear wings or ear tips: try different sizes to find a combination that fits your ears more securely.

3. Check the installation: make sure the ear wings and ear tips are fully attached.

4. Adjust the wearing angle: after putting on the earbuds, rotate them slightly to find a more secure fit.

How to Reduce Ear Pressure or Discomfort

If you experience significant ear pressure or discomfort after wearing the earbuds for an extended period, try the following:

1. Change the ear tips or ear wings: try different sizes to see if they reduce pressure in your ears.

2. Check the fit: make sure the ear wings and ear tips are properly installed, and that the left and right earbuds are not switched. After putting them on, rotate the earbuds slightly to adjust their position.

3. Try wearing the earbuds without the ear wings: if you still experience discomfort after trying different ear tips and ear wings, try using the earbuds without the ear wings. This may slightly affect connection stability.

4. Use a softer pillow: a softer pillow may help reduce pressure while sleeping.

5. Turn off noise cancellation: turn off ANC and switch to Normal Mode.

If you need further assistance, please reach out through the official support channel.