How to Check the Battery Level

The external indicator on the charging case shows different patterns based on the battery level:

• 0 - 20%: short red indicator lights stay on for 5 seconds, then turn off.

• 20 - 60%: short white indicator lights stay on for 5 seconds, then turn off.

• 60 - 100%: long white indicator lights stay on for 5 seconds, then turn off.

Note: when the case battery level is approximately 0 - 5%, it can no longer charge the earbuds. If all external indicator lights are off, the case battery is depleted.

How the Indicator Displays While Charging

The charging case external indicator shows the following states while charging:

1. 0 - 20%: the middle section displays a breathing red light, completing one cycle in approximately 4 seconds.

2. 20 - 60%: the middle section displays a breathing white light, completing one cycle in approximately 4 seconds.

3. 60 - 100%: the entire light strip displays a breathing white light, completing one cycle in approximately 4 seconds.

4. Fully charged (100%): the entire light strip remains on for 5 minutes, then turns off automatically.

What the Internal Indicator Lights Mean

1. When the earbuds are not in the case, the corresponding internal indicator light stays orange.

2. When an earbud is placed in the case, the corresponding orange indicator light turns white. For example, when the left earbud is placed in the case, the left indicator light turns white.

How to Check the Battery Level in the soundcore App

You can check the battery levels of the earbuds and charging case in the soundcore app. Some Android phones may also display the battery level of connected devices, but we recommend referring to the battery level shown in the app.

Note: the charging case battery level in the soundcore app is updated in real time only when the earbuds are placed back in the case. If the earbuds remain outside the case for an extended period, the battery level shown in the app may remain unchanged. To view the latest case battery level, place the earbuds back in the case and open the soundcore app.

What to Do if There Is No Light Effect When Opening the Case

If there is no light effect after opening the charging case, the case battery may be low. Charge the case first, and the light effect should return to normal.

If you need further assistance, please reach out through the official support channel.