Space One headphones have a Wearing Detection feature that automatically pauses and resumes your music when you take them off or put them on. But sometimes, this feature might not work properly. If you're experiencing this, don't worry. This article will guide you through the steps to fix the Wearing Detection failure on your Space One headphones, so you can enjoy this feature seamlessly.
1. Check if Wearing Detection is turned on in the soundcore app.
2. The headphones can only control audio playback apps. Video playback apps may not respond to the music play/pause command sent by the Wearing Detection function.
3. Some devices may not respond properly to the music play/pause command sent by the Wearing Detection function.
4. The Wearing Detection function does not work when connected via an AUX-in cable. Please use a Bluetooth connection to experience this function.
5. The Wearing Detection sensor hole is located inside the left earcup. Please make sure there is no hair or clothing blocking the hole when wearing the headphones. When taking off the headphones, flip the left earcup to avoid triggering or mis-triggering the sensor.
6. If the sensor mirror inside the left earcup is dirty or has condensation, it may not work properly. Please use a cotton swab dipped in alcohol to gently wipe it until the dirt and condensation disappear. Please do not wipe it forcefully to avoid scratching the lens and affecting the recognition accuracy.
7. If you manually play or pause audio on the device after taking off the headphones, the audio will not automatically play when you put it back on. If you want to enable automatic play/pause when wearing or taking off the headphones, you need to manually play audio on the device again while wearing the headphones.
8. You can perform wearing calibration in the soundcore app by going to Settings-Wearing Detection-Wearing Calibration in the upper right corner. Please follow the guide images to place and wear the headphones properly to avoid calibration failure.
If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.
