If you're experiencing difficulties with the multipoint connection of your Space One headphones, you've come to the right place. In this article, we will provide a detailed guide on how to fix the multipoint issue, ensuring a smooth and hassle-free audio experience across all your devices.

1. The headphones cannot enter pairing mode during incoming calls or calls in progress. Please try again after ending the call.

2. The headphones cannot enter multipoint connection pairing mode while in LDAC mode. Please exit LDAC mode in the soundcore app settings and try again.

3. Reset the headphones by pressing and holding the power button and volume up button for 5 seconds. The power indicator light will flash slowly three times in red, indicating that the headphones have been reset to factory settings successfully, then try again.