How to Fix Microphone Issues with Space One

Space One headphone users might sometimes face microphone issues, such as low audio input, complete sound failure, static noise, or device-specific problems. In this guide, we'll simplify how to tackle these common microphone challenges.

 

1. Try selecting the computer as sound input and output and then switching back to the headphones, restarting the headphones, or exiting the call and then re-entering the call to resolve the issue.

 

2. Confirm that the mic is unmuted, the call software is not muted, and the input settings of the call software are correct. Use the input call detection on the call software to confirm that the device or call software can call the headphone's microphone normally. If necessary, you can try restarting the call.

 

3. If the call quality is poor when using call software, like Zoom, please try to find the following settings in the call app and adjust them:

 

 

4. The AUX-in cable does not have a Mic. If it is in a wired connection state, it will use the connected device's own microphone for the call.


If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.
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