1. Place the earbuds in the charging case, make sure they are charging, and wait for at least 10 seconds.
2. Keep the charging case open and press the button on both earbuds for 8 seconds. The LED indicators will flash red 3 times and then turn steady white.
If you have additional questions, please contact us at Service@soundcore.com for further assistance. Make sure to mention that you have tried the steps in this FAQ so our agents do not ask you to repeat these steps.