We have made a list of soundcore Work frequently asked questions from our valued customers. This FAQ includes links to articles where you can find more information.

1. What is the pickup range of soundcore Work?

soundcore Work has a pickup range of 16.4ft.

2. Is soundcore Work waterproof?

Both the charging case and the recorder have an IPX4 waterproof rating. Please avoid placing the product directly into water or using it often in rainy conditions.

3. Can soundcore Work record normally when not connected to the soundcore app?

Yes, when not connected to the soundcore app, recording data will be stored in the recorder. Once connected to the app, recordings will automatically sync to your phone.

4. How do I charge the soundcore Work recorder?

Please place the recorder back into the charging dock, and the charging dock will automatically begin charging the recorder.

5. How long does it take to fully charge soundcore Work?

Recorder: 1 hour

Charging case: 1.5 hours

6. What should I do if soundcore Work falls off easily while I'm wearing it?

Thick clothing can affect how effectively the lapel clip holds. It is recommended to wear it using a lanyard.

7.How can I connect a new mobile phone using the same login account?

Please log in to your original account on your new phone, then reconnect the recorder.

8.Does soundcore Work support playing recordings through a recorder?

No, playback directly from the recorder isn't supported. Please sync your recordings to the soundcore app, then view and play them on your mobile phone.