If you encounter an issue where AeroCip cannot pause/play music, you can refer to the content in this article for assistance.

1. AeroClip only controls audio players. Video apps may not respond to play/pause commands.

2. Some devices may not be compatible with the play/pause function.

3. On Windows computers, music controls don't work when the screen is locked. Please unlock the screen and try again.

4. Make sure only one music player app is open to avoid conflicts that could prevent the play/pause commands from working.

5. If the issue persists, please contact us for assistance.

If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.