What should I do if there's no ringtone in the earbuds when I get an incoming call?

If you encounter an issue where AeroClip phones don't ring when they come in, you can find a solution in this article.

 

1. Check if the device is in silent mode.

 

2. On iPhone, disable Attention Aware features. Go to Settings > Face ID & Passcode, and turn off Attention Aware Features.

 

3. For some calling apps, if the app isn't open, you may not hear the ringtone for incoming calls. Ensure the app is open or permitted to receive call notifications in the background.

 

If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.

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