What should I do if the earbuds' volume is not synchronized with the connected device?
If you’re experiencing volume inconsistencies between your earbuds and connected device, the volume is low, and adjusting it doesn’t help, it could be due to one of the following issues. Here’s a troubleshooting guide:
1. Volume Sync Issue (Android Phones)
- Open your phone’s settings.
- Go to Bluetooth.
- Find your connected Bluetooth headphones.
- Enable the “Media Volume Sync” option.
2. Volume Sync Issue (iOS Phones)
- Disable Reduce Loud Audio as it limits the maximum volume of the earbuds.
3. Desktop Computer or Laptop Compatibility
- Ensure the volume is set to maximum on both the computer and the earbuds.
If you encounter any other issues or your issue has not been resolved, pleasecontact us for further assistance.
