What should I do if people appear in the scan?
Thank you for supporting our product.
Q: What should I do if people appear in the scan?
A:People + scanning = confusing results for the AI. Here's what to do:
• Before you start: Make sure no one is standing in front of the target wall
• If someone wanders in mid-scan: Don't worry — just cancel the scan, wait for them to step away, and start fresh
A clean scan = a more accurate 3D model!
If you have any other questions, please don't hesitate to contact Nebula Customer Support at service@soundcore.com for further assistance.
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