The app's bottom buttons are obscured or unclickable on an Android phone. What should I do?

Thank you for supporting our product. 

 


 

Q: The app's bottom buttons are obscured or unclickable on an Android phone. What should I do?

A:This is a known issue we're actively fixing! In the meantime, try these workarounds:

 

1. Switch navigation mode — toggle between gesture navigation and virtual buttons in your phone settings

2. Rotate your screen — flip to landscape and back to portrait, then try again

3. Update the app — we're rolling out full Android safe-area support in upcoming versions

 

Hang in there — a permanent fix is coming soon!

 

 


 

 

If you have any other questions, please don't hesitate to contact Nebula Customer Support at service@soundcore.com  for further assistance.

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